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COBRApoint System Transition

As previously announced PayPro Administrators has begun the final steps to complete the transition to our new online COBRA system. The new system, called COBRApoint, has many new features and imporvements over the current WebCOBRA systrem.

During this transition, which is expected to be completed by June 19th, clients, brokers and COBRA participants will not have access to the online system. We ask that clients hold onto any pending COBRA enrollments and be ready to enter them using COBRApoint.

Clients:

Clients will receive an email towards the end of this week going over the process of registering with COBRApoint so you will be able to log in and use the system as soon as it is available. If you weren't able to attend one of the earlier training sessions you can click HERE to watch a video on how to use the system.

Participants:

Participants who currently use the online system should receive a letter by mail by the middle of next week going over the process of registering with COBRApoint so you will be able to log into the system and access your COBRA benefits. If you currently are making payments using ACH we ask that you verify your banking information to make sure it is correct.

Brokers:

Brokers will receive an email going over the process of registering with COBRApoint so you will be able to log in and use the system as soon as it is available. You can click HERE to watch a broker traning video on how to use the system.

As always, you can contact your Account Service Rep if you have any questions or concerns about the transition.

PayPro Administrators wants to thank you for being a valued client and for your partience during this transition period. It will be well worth the wait!

   
PayPro Administrators
6180 Quail Valley Court Riverside, CA 92507
Tel: 951.656.9273
Fax: 951.656.9276